Privacy

POPI ACT COMPLIANCE

In preparation for compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) which will come into effect on 1 July 2021, we would like to notify you that Delta Communications is in possession of your contact information, which was provided to us in one of the following ways: 

You are a client of Delta Communications, and you provided us with your contact details either for a quotation or to purchase two-way radios & security equipment from us. You are a registered customer that is listed on our database; or we have come across your details on search engines like Google and have been sending you marketing information to become customer. 

Should you wish to not receive any further communication from us, please send us an email with the word “Unsubscribe” in the subject line to accounts@deltacommunications.net and we will remove you manually. 

However, if you would like to remain on our mailing list and receive news and communication regarding any sales, specials or new products, no action is required. We respect your Privacy, and we are committed to keeping your personal information secure and confidential. In doing so, we commit to never distribute your personal information to a third party without your consent. 

Thank you for your on-going support. If you have any queries, please do not hesitate to contact us direct.  

WHAT INFORMATION IS COLLECTED:
The main objective of the collection of your personal information will be for the purposes of
contacting you during the duration of our business relationship. For this purpose we collect
the following information:

  • Your name and surname and/or company name;
  • Your identity number and/or company registration number;
  • Your address and/or registered company registered address;
  • Your telephone number;
  • Your email address.
    This information is directly obtained from you, with your consent. Where possible, we will
    inform you what information you are required to provide to us and what information is optional.

  • HOW DO WE USE THE INFORMATION WHICH IS COLLECTED:
    We will use your personal information for:
  1. The purposes for which it was collected and agreed with you;
  2. To gather contact information;
  3. To confirm and verify your identity or to verify that you are an authorised user for
    security purposes;
  4. For the detection and prevention of fraud, crime, money laundering or other
    malpractice;
  5. To conduct market or customer satisfaction research or for statistical analysis;
  6. For audit and record keeping purposes;
  7. For reasons pertaining to possible and necessary legal proceedings.

HOW DO WE STORE YOUR PERSONAL INFORMATION:
We utilise a hybrid of hard copy and electronic document storage methods.
Hard copy documents are placed in cabinets and stored in a dry, safe and secure environment.
In terms of electronic information, same is saved on a drive, which can only be accessed by
authorised personnel. We comply with the required due diligence which entails that information
and security systems are updated and sufficient to prevent any electronic breaches.
Our records are retained only as long as they are needed for business or archival purposes,
or to satisfy legal requirements and they are sufficiently destroyed once the information and
records are no longer needed.


CONSENT FOR THE DISCLOSURE OF INFORMATION
We may disclose your personal information to our service providers who are involved in the
delivery of products or services to you. We have taken the reasonable steps necessary by
concluding agreements which ensure that they comply with the privacy requirements as
required by POPIA.


THE SECURITY OF THE COLLECTED INFORMATION:
We have taken every reasonable recourse available to ensure that the collected information
is safely stored and that no unauthorized access and use of personal information will be
permitted.
When we contract with third parties, we impose appropriate security, privacy and
confidentiality obligations on them to ensure that personal information that we remain
responsible for, is kept secure.
We have an incident response plan, should any breach of data occur.
We will ensure that anyone to whom we pass your personal information agrees to treat your
information with the same level of protection as we are obliged to.


YOUR RIGHT TO ACCESS THE INFORMATION:
You have the right to request a copy of the personal information which we have collected from
you at any stage.
In order to obtain this information you can contact us on the relevant contact details as
provided herein. Upon which request we will verify your ID Number or Company Registration
Document and provide you with the requested information.

AMENDMENT OF INFORMATION:
You have the right to update, correct or delete your personal information.
In order for this update, correction or deletion of personal information we will require a
confirmation of your ID Number or Company Registration Number.


CONTACT US:
We are committed to protecting your privacy and to ensure that your personal information is
collected and used properly, lawfully and transparently.
However, should you have any queries or concerns regarding our Privacy Policy feel free to contact us on accounts@deltacommunications.net